I, Robot and my checking account
Spurred by a movie trailer, I recently reread Isaac Asimov’s I, Robot. The collection of stories follows humankind as it grows dependent on robot utility. (The book is closer to Columbo with robots than Men In Black with robots, and appears to have fewer things exploding, but that’s for another post.)
The book stands as a clear explanation of irrational fear of machine culture. It reminded me of my checking account.
Most every first-world citizen experiences modern electronic banking. Take a plastic card to a hole in a wall and get currency. Take the same plastic card to a supermarket, and go home with groceries.
Workers quickly get used to directly-deposited paychecks and electronic bill payment.
This is what circuit-brains are for: to make everyday tasks easier so we can concentrate on the big ideas (like making more computers…).
Yet, I haven’t put my checking account entirely in the automaton’s control. I try to explain it with human failings – I want to control when bills are paid, or I don’t trust them to have account access.
But deep down I know that the computers balance my checkbook better than I ever could, and the fear of human fraud is slim.
For example, take bill payments. I trust the Department of Education to take student loan payments from my account. I trust the insurance company to deduct auto insurance payments. I prefer to control when I make payments on cellular phone or cable service, even though I could have these transactions handled without my interference.
Why the difference? Am I less prone to fraud if the federal government has my account numbers, but not Cingular? I doubt it.
I think I’m, naturally, a bit uncomfortable with the deus ex machina. I distrust the First Law of Robotics: A robot may not injure a human being, or, through inaction, allow a human being to come to harm. Surely a computer wouldn’t expose me to identity theft.
Of course, our machines don’t have consciousness (yet). But programmers don’t build malice into them either. And I can just about guarantee that the servers on which my checking account reside won’t develop subtle strategies against my financial success.
So, how does one learn to stop worrying and love the machine? As the book suggests, I think it’s inevitable, and will happen without humans being fully conscious of the trend.
Don’t worry; The computers know what’s best. And they’ll steer us in that direction without letting on, so as not to alarm us by letting humans know they really are superior.